Tech world, buckle in for some fitness tracker tea that’s hotter than your post-workout sweat! 🔥

Whoop, the fitness tracking darling of tech-savvy athletes, just got a harsh reality check from its own customers after attempting to pull a sneaky upgrade policy switcheroo. The company initially suggested that users would need to either extend their subscriptions by 12 months or pay a hefty upgrade fee for their new Whoop 5.0 device - a move that sent their loyal fanbase into full rebellion mode.

The Community Fights Back

Customers weren’t having it. What made this drama especially spicy was Whoop’s own website previously promising free hardware upgrades for members who’d stuck around for at least six months. When the internet caught wind of this inconsistency, they came with receipts - and Whoop was forced to listen.

Damage Control Mode Activated

After significant backlash, Whoop quickly backpedaled. Their new policy now offers free upgrades to anyone with more than 12 months left on their subscription. For those with less time, they can extend their subscription to snag the upgrade at no extra cost. Classic tech company move: create a mess, then act like they’re doing you a favor by cleaning it up.

The Community Verdict

While some Reddit users called it a “win for the community,” others remained skeptical. One particularly savage commenter noted that “you don’t publish a policy by accident and keep it up for years”. Burn! 🔥

The whole saga is a masterclass in how not to treat your loyal customers - and a reminder that in the age of social media, companies can’t hide behind corporate speak anymore. Stay woke, tech warriors! 💪